Frequently Asked Questions and Answers
1.What does your shop offer?
Our online shop offers a wide variety of fresh flowers, including:
Basic bouquets
Bridal arrangements
Everblooming flowers in vases
Customized arrangements for events such as openings and venues
We strive to provide a diverse selection to meet all of our customers' needs.
2. How to customized flower arrangement?
Share preferences on color, flowers, and purpose. Our florist will suggest and sketch it for you.
3. How do you determine the price of your flower arrangements?
The price is based on the cost of high-quality flowers and materials used, as well as the time and effort required to create the arrangement.
4. How can I place an order?
Orders can be placed through our website or by WhatsApp and instagram DM.
5. How about deliver charge?
We offer FREE delivery charge OVER 900 HKD(within 14kg). Including:
HK Isand(not included southern district)
Kowloon
New Territories East(not included Tai Po district, North district and Sai Kung district)
New Territories West(not included Yuen Long, Tuen Mun, and the Outlying Islands)
If delivery is required, an additional fee as follow:
HK southern district - 120HKD
Tai Po district, North district and Sai Kung district - 180HKD
Yuen Long, Tuen Mun - 200 HKD
6. What time will my flowers be delivered?
Our couriers deliver between 9am-8:30pm. Unfortunately we can’t offer specific delivery times.
7. Can I pick up my flowers instead of having them delivered?
Yes, you may pick up free of charge at Kwun Tong Station or Tsing Yi and please inform us the time when you ordering.
8. What payment methods do you accept?
We accept FPS, PayMe and ATM Transfer only.
9. What happens during Typhoon?
We close our studio during typhoon to ensure the safety of our staff and couriers. If you are due a delivery that day your flowers will be delivered the next day.
10. Can I change the order after paid?
No problem, please contact us and we’ll assist you.
11. How long do your flowers last?
Typically, our flowers have a vase life of 5-7 days. While some blooms may last longer than others, it's advisable to remove any wilting flowers as time goes on to extend the lifespan of the remaining ones. This way, the fresher flowers will keep thriving for a longer period.
12. How can I keep my flowers fresher for longer?
To maintain the freshness of your flowers in Hong Kong's climate, change the water daily and store them in a cool, dry area. Trimming the stems regularly will also help ensure the flower heads receive fresh water. By following these tips, you can help extend the lifespan of your flowers and keep them looking beautiful for as long as possible.